I've been using Feedly for many years and a year ago became a paid user. I use both the web and Android apps multiple times a day.
If you invest a little time in setting it up and training Leo, you can vastly reduce the amount of time you spend checking sites for news and following your interests. Every time I open Feedly, I immediately see the things that are most important to me.
The integration with Reddit has been a major plus, greatly reducing the "noise" that Reddit creates. I also like that I can control how visually busy each Feedly item list is.
The only challenge I have is that the app seems strangely slow to load items. I don't have a lot of priorities or filters, so I'm not sure what's going on with that. I can't speak about support, because I've never needed to contact them.