Navan — recenzja 2026

One of my favourite pieces of the Ops stack. Can be a bit of a pain to get them to allow monthly rather than point billing but have saved our admin team a ton of time

Very disappointing experience. Misleading advertisement, advertise that price did include taxes and compared prices against hotles.com where the price did included taxes as well. Booking confirmation did tell as well that taxes are included. Arrived in the hotel and had to lean that the rate was without taxes. Tried to contact customer service, chat did not work as it is just AI chat bot. unfortunately the customer support via email was not helpful either, as they just send out senseless info that was not related to the case. Customer support on the hotline was friendly but tried to convince me that taxes are feels (like resort fees, parking garage, …) and these fees have to be paid separately to the hotel. That fact that the confirmation did tell that taxes were included was neglected. Thus the lady could not help neither. No feedback till today… Don’t book via them unless you want to be cheated…