I had a very serious issue with Twin Casino (twin.com).
They accepted my deposit from Sweden without any restriction. My account was registered, verified, and the transaction was processed successfully.
However, when I attempted to withdraw my funds, my withdrawal was blocked without a clear or valid explanation.
If players from Sweden are restricted, why was my registration accepted and my deposit processed in the first place? This is misleading and unfair to consumers.
This behavior raises serious concerns regarding:
- Lack of transparency
- Potential breach of consumer protection rules
- Unfair business practices
I have contacted their support, but the response was delayed and unclear, with no resolution provided.
I have escalated this matter by submitting complaints to:
- Malta Gaming Authority (MGA)
- AskGamblers
I will also report this case to Swedish consumer authorities if necessary.
I expect a fair resolution and the immediate processing of my withdrawal.
All evidence