Zadarma — recenzja 2026

We started using Zadarma when our team was only three people, mainly to avoid using personal phones for client calls. Over time, as we hired more staff and started receiving a higher call volume, the system scaled smoothly without forcing us to change providers. Adding new numbers and extensions was quick, and call routing rules helped us direct callers efficiently. Call quality has remained stable, even during peak hours, and the call logs are very useful for follow-ups. The interface isn’t the most modern visually, but it’s functional and reliable, which matters more to us than design.

We adopted Zadarma to replace a basic phone setup and it met our expectations. Calls are clear, setup was straightforward, and the dashboard gives enough visibility to manage everything ourselves. It’s not a revolutionary tool, but it’s consistent and easy to rely on day after day.

In 3/2026 as my Skype subscription ran out I chose to port my number to Zadarma. The process was fairly smooth and done in a few days. I needed to interact with their chat for help with the account activation, and response was very quick, they even called me to help with the final step. Communications were clear and friendly. They have a list of what they need, and as they're EU based there are some legal ID requirements they need to meet, but no problem (many reviews complain about this), they handle it great and automate it as much as possible. Call quality is good, and functionality options are very broad, so many tools I don't need, but would be handy for a business.